The future of management – human resource management


1. A lower value of the U.S. dollar means that





A. the American dollar is worth more when purchasing a







foreign-made good.





B. a dollar would be traded for less foreign currency than












C. the American dollar isn’t backed by gold.


D. the dollar can’t be used in international trade.







2. In 2050, the projected U.S. non-Hispanic, white population




percentage is expected to decrease to about





A. 68%. C. 53%.


B. 60%. D. 40%.


3. Discussing the future of management, Manager A maintains that we can expect a continued




rise of virtual management and growth in technology. Manager B acknowledges




that Manager A’s projections are likely, but incomplete. He adds that there will also be




an increased focus on ethics and social responsibility, as well as an increased focus on




gaining competitive advantages. What is wrong with Manager B’s argument?






A. There’s nothing wrong with Manager B’s argument. He’s correct.




B. Manager B fails to define ethical social responsibility.




C. Manager B is incorrect in projecting an increased focus on competitive advantage.




D. Manager B is incorrect in accepting Manager A’s views on the growth of virtual












4. During a change-planning phase, the change agent communicates information




gathered through diagnosis directly to the affected people. This process is called






A. direct feedback. C. evaluation.




B. team building. D. sensitivity training.








5. Which one of the following is a benefit of transforming to a virtual organization?






A. Change is no longer a concern.




B. Productivity increases.




C. Monitoring employees is simplified.




D. Standard communication methods still apply.








6. Suppose the Vietnamese government imposes a tax on imported goods. What is this




tax called?






A. Embargo C. Boycott




B. Quota D. Tariff




7. Of the following topics, which one is most likely to be covered in a code of ethics?




A. Quality C. Connection




B. Honesty D. Production








8. When the value of exports from a country exceeds the value of the imports into that




country, the country experiences a/an






A. trade deficit. C. trade surplus.




B. balance of payments. D. unfavorable balance of trade.








9. To be effective, a code of ethics must be






A. voluntary. C. enforced.




B. collaborative. D. prepared by top management.






Examination, Lesson 5 107




10. What is one reason for creating a diverse workforce?






A. Employee population is increasingly homogeneous.




B. Customer population is decreasingly diverse.




C. Increasing diversity minimizes the risk of litigation.




D. Retaining top talent means recruiting more Asians.








11. Selling products to another country is known as






A. diversification. C. trade protectionism.




B. exporting. D. comparative advantage.








12. A group of shoe manufacturers in the United States, Japan, Germany, and England




have pooled resources to gain a larger market. What is this arrangement called?






A. Strategic alliance C. Licensing agreement




B. Multinational corporation D. Foreign intermediary








13. Of the following laws, which one gives the EPA the authority to set standards regarding




the type and quantity of pollutants that industries can discharge into a body of water?






A. The Clean Air Act of 1970




B. The Toxic Substances Control Act of 1976




C. The Clean Water Act of 1977




D. The National Environmental Policy Act of 1969








14. Cuba has fertile land, a warm and sunny climate, and inexpensive labor. Great Britain




has less fertile soil, a colder and rainier climate, and more expensive labor. Given the




same combination of inputs, Cuba would produce much more coffee than Great Britain.




Therefore, Cuba has a/an _______ in the production of coffee.






A. absolute advantage C. competitive advantage




B. licensing advantage D. comparative advantage








15. What legislative act makes it illegal to charge different prices to different wholesale










A. Wheeler-Lea Act of 1938 C. Sarbannes Oxley Act of 2002




B. Sherman Act of 1890 D. Clayton Act of 1914




16. The main purpose of an ERP is to




A. monitor the quality of goods in production.




B. provide a framework for implementing change in the workplace.




C. evaluate a company’s ability to exist in the global marketplace.




D. provide instant access to information required for decision making.








17. A total ban on the import of a good from a particular country is called a/an






A. tariff. C. licensing agreement.




B. embargo. D. quota.






Examination, 108 Lesson 5




18. is an example of a






A. click-and-mortar online vendor.




B. brick-and-mortar virtual organization.




C. B2B organization.




D. retail outlet with many branches.








19. The idea that countries should produce and sell goods that they produce most




effectively and efficiently is expressed in the concept of






A. absolute advantage. C. international advantage.




B. comparative advantage. D. free trade.








20. A wholesaler or agent who markets products for companies wanting to do business




abroad is called a






A. licensing agent. C. foreign intermediary.




B. marketing agent. D. wholesaling agent.







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