M1c: introduction of opm, products, and productivity







Part I


Read the Wikipedia overview of Adobe Systems. Based upon your understanding of the Reference materials (listed below), answer the following questions


1. How would you classify the company: as service, merchandising, manufacturing, or hybrid? Why?


2.  Describe the company’s principle product, or product type. Does the product have tangible or intangible attributes, or both?


Part II


Chez Louise is a high-end French restaurant serving dinner only, between 6 and 11 p.m. six nights per week (closed on Mondays). The restaurant was recently purchased by a national chain, and underwent a complete renovation. The renovation—which cost $1.6 million—expanded capacity, increased staff, added menu items, and changed the motif from Provençal rustic to Parisian chic. It also substantially increased menu prices.


The information below summarizes the state and activity of the business for the three months before the renovation, and for three months following its reopening. The figures are the monthly averages of the three-month periods. The parameters are as follows:


Settings/night: The average number of place settings, or places where a guest could sit at any given point in time. The dishes and flatware are, of course, replaced between guests. This number is averaged over time, because the tables can be rearranged to accommodate parties. It’s also not the same thing as seats, because bench seating can accommodate more or fewer guests, depending upon conditions.


Guests/night: The average number of guests served between opening and closing, per night.


Returns/night: The average number of guests (per night) who have patronized the restaurant at least once in the previous month. This is determined from credit card records.


Income/night: The average total payments received from guests, minus operating expenses, per night.


Here are the operations numbers.



Before renovation

After renovation














Calculate the following productivity numbers. Show your work.


Productivity units

Before renovation

After renovation

Gain (%)

Guests per setting




Returns per setting




Income per setting





Which of the gains would you consider most important? Least important? Why?




1.  Boundless. (2017). Defining “product.” Retrieved from www.boundless.com/marketing/textbooks/boundless-marketing-textbook/products-9/what-is-a-product-66/defining-product-331-7301/ on 7 March 2018.


2.  DOD. (2006). Department of defense continuous process improvement handbook. Washington, DC: US Government Printing Office.


3.  Informs. (2017). Operations research and analytics. Retrieved from www.informs.org/About-INFORMS/What-is-Operations-Research on 7 March 2017.


4.  InvestoPedia. (2017). Operations management. Retrieved from http://www.investopedia.com/terms/o/operations-management.asp on 5 Jan 2017.


5.  Nobel. (1973). Wassily Leontief–facts. Retrieved from http://www.nobelprize.org/nobel_prizes/economic-sciences/laureates/1973/leontief-facts.html on 7 March 2017.


6.  Stevenson, W. (2008). Operations management. New York: McGraw-Hill (ISBN 0073377848).


7.  TUIOPM. (2017a). Module 1 home page, OPM300, Spring 2017. Available from Trident University International, 5757 Plaza Drive, Suite 100, Cypress, CA.


8.  WebFinance. (2017a). Business dictionary: Management. Retrieved from http://www.businessdictionary.com/definition/management.html on 5 Jan 2017.


9.  WebFinance. (2017b). Business dictionary: Product. Retrieved from http://www.businessdictionary.com/definition/product.html on 5 March 2017.


10.  WebFinance. (2017c). Business dictionary: Productivity. Retrieved from http://www.businessdictionary.com/definition/productivity.html on 7 March 2017.


11. Zweigmedia. (2017). Input-output models. Retrieved from http://www.zweigmedia.com/RealWorld/tutorialsf1/frames3_4.html on 6 March 2017.




1. DUE: 22 JUL 2017 BY 12:00 PM EST.


2. PAPER LENGTH: 3-6 PAGES. Write what you need to write, neither more nor less. Make each sentence count! (Having said that; it’s unlikely that one page would be enough, and very likely that eight pages would be too 


3. FORMAT: Standard APA Format.


4.  Ensure that your answer reflects your detailed understanding of the theory and techniques mentioned in the required references (see above) in this module.


5. Don’t go off on tangents or devote a lot of space to summarizing general background materials.


6. MAKE SURE TO USE THE LISTED REFERENCES (4-5 references per paper). Make sure additional sources are from reliable and credible sources. Articles published in established newspapers or business journals/magazines are preferred. If you find articles on the Internet, make sure they are from a credible source.




Calculate your paper price
Pages (550 words)
Approximate price: -

Why Work with Us

Top Quality and Well-Researched Papers

We always make sure that writers follow all your instructions precisely. You can choose your academic level: high school, college/university or professional, and we will assign a writer who has a respective degree.

Professional and Experienced Academic Writers

We have a team of professional writers with experience in academic and business writing. Many are native speakers and able to perform any task for which you need help.

Free Unlimited Revisions

If you think we missed something, send your order for a free revision. You have 10 days to submit the order for review after you have received the final document. You can do this yourself after logging into your personal account or by contacting our support.

Prompt Delivery and 100% Money-Back-Guarantee

All papers are always delivered on time. In case we need more time to master your paper, we may contact you regarding the deadline extension. In case you cannot provide us with more time, a 100% refund is guaranteed.

Original & Confidential

We use several writing tools checks to ensure that all documents you receive are free from plagiarism. Our editors carefully review all quotations in the text. We also promise maximum confidentiality in all of our services.

24/7 Customer Support

Our support agents are available 24 hours a day 7 days a week and committed to providing you with the best customer experience. Get in touch whenever you need any assistance.

Try it now!

Calculate the price of your order

Total price:

How it works?

Follow these simple steps to get your paper done

Place your order

Fill in the order form and provide all details of your assignment.

Proceed with the payment

Choose the payment system that suits you most.

Receive the final file

Once your paper is ready, we will email it to you.

Our Services

No need to work on your paper at night. Sleep tight, we will cover your back. We offer all kinds of writing services.


Essay Writing Service

No matter what kind of academic paper you need and how urgent you need it, you are welcome to choose your academic level and the type of your paper at an affordable price. We take care of all your paper needs and give a 24/7 customer care support system.


Admission Essays & Business Writing Help

An admission essay is an essay or other written statement by a candidate, often a potential student enrolling in a college, university, or graduate school. You can be rest assurred that through our service we will write the best admission essay for you.


Editing Support

Our academic writers and editors make the necessary changes to your paper so that it is polished. We also format your document by correctly quoting the sources and creating reference lists in the formats APA, Harvard, MLA, Chicago / Turabian.


Revision Support

If you think your paper could be improved, you can request a review. In this case, your paper will be checked by the writer or assigned to an editor. You can use this option as many times as you see fit. This is free because we want you to be completely satisfied with the service offered.