Human resource :develop an hr plan for a franchise owner

Objective of Assignment

  • Analyze human resources demand to create a forecast using quantitative and qualitative techniques.
  • Use strategies to forecast internal human resources supply.
  • Create a human resources plan and describe ways to deal with a human resources surplus and/or shortage.
  • Develop business communication skills (written and verbal).

Description

This assignment will use the readings and discussions as a base for an individual assignment where students will play the role of an HR professional and will develop an HR plan for a franchise owner. They will apply HR Planning knowledge to forecast demand and supply and then develop a clear plan to address the resulting labour shortage or surplus.

Materials Required

Dessler, G., Chhinzer, N., & Cole, N. D. (2014). Human resources management in Canada (12th Canadian ed.). Don Mills, Ontario: Pearson Canada Inc.

    • Chapter 5
      • Case Incident on page 14:

Case INCIDENT

What Is a Human Resources Consultant to Do?

Anthony LePage is the owner of a local recruitment

agency that has an established presence in the northern Ontario market. He is looking to expand its service offerings to include consulting services to small businesses. A recent n1arketing blitz advertising this new service has led to a new partnership with a large local manufacturing business.

After the meeting with the owner of the manufacturing business, the mandate is clear that the owner is seeking the agency’s assistance in creating and writing job descriptions for all of the positions within the company. Some of these positions include administrative assistants, sales, engineering, and skilled trades, along with many others. There are more than 100 descriptions to write. The owner would like to see a sample job description within one week before he signs the contract to complete the remainder of the job descriptions.

Anthony LePage has just hired you as the hun1an

resources consultant in charge of producing this job

description sample for his new client and has asked

you to answer the following questions.

QUESTIONS

Outline what the crucial differences are between

a job description and a job specification.

2 The owner of the business has heard that qualitative. methods produce the best job descriptions. Would you atten1pt to persuade hin1 otherwise?

3 Develop a sample job description for the position

of administrative assistant for the owner and explain why you included the various sections that you did.

4 The owner has heard from some of his colleagues

about the use of competencies. He wants to know what they are and if these should be incorporated

into the job descriptions he requires

Instructions

Part 1
  1. Conduct research in order to get information to address the following questions (# 1 and 2) from page 142 of the course textbook. Ensure you use some of the qualitative and quantitative techniques described in the course textbook to help formulate your answers. Include at least two scholarly sources.
    1. Using your HR planning expertise, forecast the demand of labour in the stores and the online environment over the next three years.
    2. Assuming an annual 15 percent turnover level of in-store workers and a 30 percent turnover level of online-focussed employees, determine overall HR supply estimates over the next three years.
    3. Additionally, provide some suggestions of activities you could engage in to determine supply details by internal vs. external candidates.
  2. You are to gather the information and write an executive summary (i.e., formal business report) which documents the results of your research above and presents it in a logical manner for senior management of the franchise.
    1. Your report must be concise (Maximum of 2 pages double spaced, 12-point font excluding cover page and references page).
    2. It must well-written, but in lay terms so anyone can fully understand your reasoning. Follow APA format and include a proper introduction that clearly outlines the purpose and flow of the essay, and a strong conclusion are important elements.
    3. You must also provide a properly cited reference page at the end of the report to support any of your conclusions.
    4. Remember, your objective is to provide an analysis on the labour forecast and turnover for the franchise owner, not simply to answer a series of questions. The questions are to help you focus your research. Your overall grade will reflect the strength of your analysis.
Part 2
  1. Use the research sources that you found in Part 1 in order to get information to address the following questions (# 3) from page 142 of the course textbook:
    1. Do you forecast a labour shortage or surplus?
    2. Develop a clear plan to help address the forecast labour shortage or surplus.

NOTE: your plan will need to include three strategies that focus on at least two of the following areas of HR: Training, Career Development, Total Rewards, and Turnover Management.

  1. You are to complete a 10-minute presentation which documents the results of your research above and presents it in a logical manner for the franchise owner. Your presentation will provide the owner with a high-level summary of the management report, rationale for action, and the recommended HR plan.
    1. Your presentation must be concise (8-10  PowerPoint slides, 12-point font excluding cover page and references page). 
    2. It must well-written, but in lay terms. Follow APA format and include a proper introduction that clearly outlines the purpose and flow of the presentation, as well as a strong conclusion are important elements.
    3. You must also provide appropriate academic references (minimum 5) to support your conclusions or recommendations to the owner. As an academic, your friend will be more impressed with vetted journal articles and company prospectus information than Internet sources. Avoid using Wikipedia or other online resources that do not have a strict editorial process. (NOTE: It is said that at any given time, over 80% of information on Wikipedia is true, but we do not know which 20% is not.

 

Evaluation

The HR Plan: Part 1 and 2 will be marked in its entirety out of 100. The following rubric indicates the criteria students are to adhere to, and their relative weights to the assignment overall.

A peer evaluation process will also be used, and all students will be required to complete the Peer Evaluation form and submit with the final paper.

ACTIVITY/COMPETENCIES DEMONSTRATED

% of Final Grade

1. Management Report (10%)

A.

Content (25%)

 

a. Requested aspects of the forecast and turnover analysis have been included and described adequately

/15

 

b. Conclusions supported by text, and supported by external sources

/10

B.

Communication (approx. 15%)

 

a. Uses clear language, with topic-specific terminology used correctly and effectively

/6

 

b. Information organized intelligently and holistically (i.e., not simply answers to questions)

/6

 

c. Proper introduction and conclusion to paper incorporated

/3

C.

Attention to Detail (approx. 10%)

 

a. APA formatting (title, headings, and references) applied accurately

/5

 

b. No errors in spelling, grammar, and sentence structure

/5

2. Owner Presentation (10%)

A.

Content (25%)

 

a.Requested aspects of the HR plan have been included and described adequately

/10

 

b. At least two research sources are included, and are generally valid and robust

/10

 

c. Recommendations are supported by text, and supported by external sources

/5

B.

Communication (15%)

 

a. Uses clear language (verbal and written), with topic-specific terminology used correctly and effectively

/5

 

b. Information organized intelligently and holistically (i.e., not simply answers to questions)

/5

 

c. Proper introduction and conclusion to paper and presentation incorporated

/5

C.

Attention to Detail (10%)

 

a. APA formatting (title, headings, and references) applied accurately

/5

 

b. Noerrors in spelling, grammar, and sentence structure

/5

Total

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