Student Success Criteria
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You have recently been promoted to Health Services Manager at Three Mountains Regional Hospital, a small hospital located in a mid-size city in the Midwest. Three Mountains is a general medical and surgical facility with 400 beds. Last year there were approximately 62,000 emergency visits and 15,000 admissions. More than 6,000 outpatient and 10,000 inpatient surgeries were performed.
Three Mountains was recently in the news after employee emails were published in which patients were discussed in very negative terms, although patient names were not used. The employees that sent these emails were fired. The CEO and the Board of Directors has tasked you with developing an intake packet for new patients that will reestablish patient trust in the facility, employees, and staff. The patient packet will address new patient concerns by including information about HIPAA, informed consent, a confidential health history report, and a living will. The new packet will also include the values of the organization and a code of ethics.
Your intake packet will start with the Hospital’s Code of Ethics that includes at least 10 ethical points. The code of ethics should include (at a minimum):
Upon completion of your code of ethics, please prepare a PowerPoint presentation (or other shareable Webware/software you prefer) with narration in which you explain each ethical point and its relevance in the healthcare industry with examples to the CEO, so that she can answer questions from the Board.
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