2. which of the following is one of dr. eli goldratt’s rules of

1. Which of the following is the net requirement using an MRP program if the gross requirement is 10,000 and the inventory on hand is 4,000?






2. Which of the following is one of Dr. Eli Goldratt’s rules of production scheduling for optimized production technology?

           An hour saved at a bottleneck operation does not increase the process flow.

           If you lose an hour at a bottleneck it is better than making scrap.

           Do not allow bottlenecks to govern the flow of the line.

           Utilization and activation of a resource are not the same.


3. Which is the one correct value stream principle?

           Look for efficiencies in the factory, office, physical, procedural, and technical operations.

           Eliminate waste that stops, slows down, or diverts the value stream.

           Concentrate on speeding up value-adding operations rather than removing waste.

           Keep the value stream moving at minimum velocity.

4. Which production process term best describes the situation when activities in a stage of production must stop because there is no work?






5. Which of the following is an element that addresses elimination of waste under lean production?

           Kanban production control system

           Production ahead of demand

           Minimized run times

           Group plant loading technology


6. Which of the following is an analytical tool used in Six-Sigma quality improvement programs?

           Gantt charts

           Pareto charts

           Tree charts

           Pedigree charts

7. Which of the following is usually included as an inventory holding cost?

           Order placing

           Quantity discounts


           Typing up an order


8. Which of the following is a characteristic that can be used to guide the design of service systems?

           Services are all similar.

           Services businesses are inherently entrepreneurial.

           Quality work means quality service.

           Services cannot be inventoried.


9. Which of the following is considered an organizational blueprint, which prescribes the quantity and time frame for when each end product will be assembled?

           MRP (Material Requirements Plan)

           ERP (Enterprise Resource Planning)

           MPS (Master Production Schedule)

           WBS (Work Breakdown Structure)

10. There are many applications of poka-yokes in service organizations. Which of the following is one of the three-T’s used to classify poka-yokes?






11. The ability to rapidly and inexpensively switch production from one product to another enables which of the following:

           Economies of shape

           Economies of size

           Economies of scale

           Economies of scope


12. Which of the following is a cost impact and payoff analysis tool from the operations consulting tool kit?

           Statistical tools

           Decision trees

           Work sampling

           Gap analysis


13. Which of the following is a major factor that distinguishes service design and development from manufacturing design and development?

           The service package has the same legal protection available to manufactured goods.

           Manufacturing is far more capital intensive than services.

           The service process and service product can be developed independently.

           The service package is the major output of the development process.


14. In a Gantt chart the vertical axis represents which of the following?






15. A project can be segmented into which of the following? 



           Work packages

           Success markers




16. Which of the following is considered a major process flow structure?

           Lead Time


           Lean Manufacturing


17. ISO audits result in certifications that are done by first, second, or third parties. Which of the following result in the best certification of a firm?

           Certification is sought by any firm assuming they pay annual dues.

           2nd Party – where a customer audits its supplier

           3rd Party – where a qualified national or international standards/certifying agency serves as an auditor

           1st Party – where a firm audits itself against ISO standards

18. Which of the following is ISO 14000 primarily concerned with?

           Quality management

           Time management

           Continuous improvement management

           Environmental management

19. What is the starting point in developing a capacity plan for a health care operation?

           Determining the effective capacity over time

           Estimating design capacity

           Forecasting patient demand for a reasonable length of time

           Discovery of the bottleneck operation

20. In most cases, demand for products or services can be broken into several components. Which of the following is considered a component of demand?

           Level elements

           Future elements

           Past elements

           Cyclical elements

21. Design for manufacturing and assembly delivers product improvements by emphasizing which of the following:

           Reducing product quality during the assembly process

           Designing products so they can be manufactured by a virtual factory

           Reducing equipment in the production process

           Simplification of the product by reducing the number of separate parts

22. Which of the following is one of the principles of reengineering?

           Quality at the source

           Do not select suppliers on the basis of price alone.

           Have those who use the output of a process perform the process.

           Leverage high cost employees with lower cost employees.

23. Considering Hau Lee’s uncertainty framework for classifying supply chains, which of the following is given to a supply chain which has an evolving supply process based on functional products?

           Risk hedging

           Forward looking



24. According to the theory of constraints, which of the following can be a capacity-constrained resource (CCR)?

           Product design

           Inoperable equipment

           An employee

           A customer

25. According to the theory of constraints, which of the following financial measurements can be used to measure the firm’s ability to make money?

           Operating expenses



           Return on investment

26. Deming’s PDCA (plan, do, check, and act) cycle underlies what inherent Six Sigma principle?

           Continuous improvement

           Control charting

           Standard deviation

           Project management

27. The Shingo system states that the way to prevent defects from coming out at the end of a process is to do which of the following:

           Redesign the process in order to mitigate the bottlenecks.

           Utilize SQC (statistical quality control).

           Introduce controls within the process.

           Slow down production rates until the process is in control.

28. Which of the following terms describes the time a unit spends actually being worked on together with the time spent waiting in a queue?

           Flow time

           Build time

           Cycle time

           Run time

29. During the implementation of a project, which of the following should be the primary focus of a consulting firm?

           The correct project software

           Application of the learning curve theory

           Tools and materials availability

           People management skills

30. A project manager must consider several components when overseeing the planning process of aggregate operations; specifically, whether such components are factors that are internal or external to the organization. Which of the following factors would be classified as an internal component for an organization?

           Inventory levels and economic conditions

           Market demand and subcontractor capacity

           Current physical capacity and current workforce

           Competitor behavior and current workforce




 OPS 571 Final Exam Solution

OPS/571 Final Exam Quiz

OPS571 Final Exam MCQ

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